Warranty Conditions : (where applicable)

10-Year Warranty : Recliner mechanism
10 -Year Warranty : Frame (For products ordered from 2020 onwards)
2-Year Warranty : Leather & Foam
1-Year Warranty : Fabric & Electrical components
Remarks : Started Warranty  on Purchasing Date. And See more details on Warranty Infomation.
 
 
Delivery Time (After payment) 
Location
      Delivery Time          
BKK & Metro.
35-45 Days* 
Up-country
40-50 Days*
*Delivery time is an estimate. Excluding Sunday Holiday And public holidays
 
 
Order Product Conditions
1. Products :  All products contained within this website are the property of the company. (Unless otherwise specified)
2. Price : The price of products specified on the website with discounts (if any) are in Thai currency (Baht) and may change without notice. The comapany will notify customer the net price (excluding shipping) when customer place an order. The company will try our best to specify the correct product price. However, some product's prices may have discrepancies which the company will notify customer if such cases occur.
3. Payment : Customers can pay by credit card as specified on the website.  The customer's credit card will be debited on the day the company receives the purchase order. Customers can choose to pay by bank transfer via the specified bank account. After the money has been transferred, customers must send proof of payment to the company. 
4. Ownership : The delivered product still belongs to the company if the payment has not been received from the user in full.
 
 
Exchanging & Returning Product Conditions
The company reserves the right to not return products in all cases, except for problems caused by production, transporation or the product received does not match the purchase order.
However, the customer must request to change or return the product within 3 days from the date of receiving the product. If the customer informs after the specified time, the company does not accept to change or return products in all cases.
 
 
Cancellation Conditions
The company reserves the right to not cancel the products in all cases because it's a made-to-order product. 
 
 
Details of Refund 
The refund depends on the payment method of the customer. Customers can see the method and duration of the refund in the table below.
For more information, please call 02-3760118.
Payment Type
Refund Method
Refund Lead Time
Credit Card
Credit Card
Within 7 business days (The amount will show in your next billing cycle*)
Debit Card
Debit Card
Within 45 business days (The amount will show in your next billing cycle*)
Bank Transfer
Bank Transfer
Within 7 business days
(*) Depends on the billing cycle and the customer credit card refund policy. If the customer does not receive a refund after the next two months billing cycle, please contact your credit card service center.