It is normal for leather products to come with its own, natural smell. Leaving the item in a well-ventinlated room would greatly help reduce the smell.
Since the factory of La-Z-Boy Thailand Co. Ltd. has notified the change of specifying Cover code from XL 528XXX to UL 528XXX at the label on the box and legrest as standard. Globiz Venture Co. Ltd, distributor of La-Z-Boy products, remain using code XL 528XXX in order form and receipt with customers. There is no change of cover materials except code changing.
The noise is naturally made by the lever disengaging the 18 position ratchet and is nothing to be concerned about. To reduce the noise, lean back while lowering the footrest to take pressure off the ratchet system.
From time to time the handle can work loose. To tighten, use a size 3/16 inch Allen key and turn the grub screw in the bottom of the handle clockwise until tight.
The back on LA-Z-BOY recliner need to be locked in place properly. Please see instructions provided for direction. This is the most common reason for a squeaking back. If the back continues to squeak after following the instructions, please contact the store from which the chair was purchased.
About Globiz Venture
An authorized distributor in Thailand for La-Z-Boy's chairs and sofa sets from the United States of America
Get to Know Us
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Contact Us
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- Address
- 2991/12 Ladprao 101/3 Road Klongjan, Bangkapi, Bangkok 10240
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- Phone
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- Fax
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- 02-3760119
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- We are open
- Mon-Fri: 08:30 AM - 05:30 PM (Since COVID-19 situation, please contact us via Line Official "LineID :@lazboy_th" or email.)